As you prepare for your journey to Indonesia’s vibrant capital, getting to grips with Jakarta Airport Soekarno Hatta International is crucial. As the busiest airport in Indonesia, serving 65 million passengers annually, you’ll want to know the ins and outs of this airport to make the most of your travel experience. From navigating the three terminals to finding the best food, drink, and shopping options, we’ve got you covered. In this ultimate guide, we’ll share our expert tips and trip ideas to help you make the most of your time at Jakarta Airport Soekarno Hatta.
| Fact | Description |
|---|---|
| Annual Passengers | 65 million |
| Terminals | 3 (Terminal 1, Terminal 2, Terminal 3) |
| Transfer Between Terminals | Shuttle bus and Skytrain (free) |
| Food and Drink | 24-hour cafes and restaurants, fast-food chains, convenience stores, and drinking water fountains |
| Duty-Free Shopping | Mainly concentrated in Terminal 3, with a few shops in Terminal 2 |
| Hotels | Digital Airport Hotel (Terminal 3) and Jakarta Airport Hotel (Terminal 2E) |
| Lounges | Garuda Lounge, Premier Lounge, Sapphire Lounge, and BlueSky Lounge |
| Money Changers & ATM | Major Indonesian banks and non-bank money-changers, with ATMs spread throughout the terminal |
| Shower and Rest Area | Free shower rooms and rest areas available in Terminal 3 |
| Luggage Storage and Wrapping | Aerotek and Securitech stands in Terminals 1 and 2, Baggage storage service in Terminal 3 |
| VAT Refund | Two spots in Soekarno Hatta where tourists can apply for a VAT refund |
| Jakarta Airport Basic Facilities | Smoking rooms, Wi-Fi, standing charging stations, family toilets, nursery rooms, and children’s playground areas |
| SIM Card | Booths selling tourist SIM cards located in Terminal 3, with prices ranging from Rp100,000 to Rp250,000 |
| Jakarta Airport Public Transport To Downtown | Soekarno-Hatta Airport Rail Link and Damri Bus available, with fares starting from Rp70,000 and Rp85,000 respectively |
Jakarta Airport Terminals
At Jakarta Airport Soekarno Hatta International, you’ll find three terminals, each with its own unique characteristics and facilities.
Terminal 1
To start, Terminal 1 is where you’ll find domestic flights operated by Lion Air, Citilink, and Batik. This terminal is divided into three sub-terminals: 1A, 1B, and 1C. If you’re flying to popular destinations like Surabaya, Yogyakarta, or Denpasar Bali, you’ll likely pass through Terminal 1.
Terminal 2
Another hub for domestic flights, Terminal 2 is home to airlines like Sriwijaya, Nam Air, and Air Asia. You’ll also find international flights operated by low-cost carriers like Air Asia departing from Terminal 2F.
It’s worth noting that Terminal 2 is a bit more worn out compared to the newer Terminal 3, but it still offers a range of facilities, including restaurants, cafes, and shops.
Terminal 3
Airport enthusiasts, rejoice! Terminal 3 is the newest and most modern terminal at Jakarta Airport Soekarno Hatta International. This is where you’ll find international flights operated by full-service airlines like KLM, Japan Airlines, Etihad, Qatar Airways, and China Airlines.
For instance, if you’re flying with Garuda Indonesia, you’ll need to head to Terminal 3, unless you’re on a domestic flight, in which case you’ll go to Terminal 1 or 2. With 244 check-in counters, including 38 self-check-in counters, Terminal 3 is designed to make your travel experience as smooth as possible.
Transfer Between Terminals
While navigating Jakarta Airport Soekarno Hatta, you may need to transfer between terminals for your connecting flights. Fortunately, the airport offers convenient and free transportation options to make your journey smoother.
Shuttle Bus
Shuttling between terminals is easy with the airport’s free shuttle bus service. You can catch the bus at the arrival halls of Terminals 1 and 2, and in front of the departure hall of Terminal 3. Buses operate every 30 minutes, so be sure to plan your transfer with at least 2 hours of spare time.
SkyTrain
SkyTrain is a quick and efficient way to transfer between terminals, taking only 5-7 minutes to reach your destination. With stations located in every terminal, you can easily hop on and off at your convenience.
Transfer between terminals using SkyTrain is a breeze. Simply follow the signs to the SkyTrain station, and you’ll be on your way to your next terminal in no time. With its frequent departures and short travel time, SkyTrain is an ideal option for those with tight connections.
Food and Drink
Unlike other airports, Jakarta Airport Soekarno Hatta offers a wide range of dining options to satisfy your cravings.
Cafes and Restaurants
Ranging from fast-food chains like KFC and Burger King to local Indonesian cuisine like Bakmi GM, you’ll find plenty of 24-hour cafes and restaurants in all three terminals. If you’re looking for a coffee fix, familiar names like Starbucks and local coffee shops like J.CO and Excelso are available, offering free Wi-Fi for customers.
Convenience Stores
Food and beverages are always within reach at Jakarta Airport, thanks to 24-hour convenience stores like Circle K and Indomaret, located throughout the airport.
This convenience extends to the variety of snacks and drinks available, including local specialties, making it easy to grab something quick and go.
Drinking Water Fountains
Water you waiting for? Stay hydrated during your travels with drinking water fountains available throughout the airport.
Fountains are conveniently located, making it easy to refill your bottle and reduce your plastic waste. This eco-friendly option is a refreshing change from buying bottled water.
Duty-Free Shopping
All travelers love a good duty-free shopping experience, and Jakarta Airport Soekarno Hatta International does not disappoint. With a variety of duty-free stores scattered across the terminals, you’ll find great deals on everything from cosmetics to souvenirs.
Terminal 3
One of the best places to indulge in duty-free shopping is Terminal 3, where you’ll find a concentration of duty-free stores like Lotte, Jakarta Duty-Free, and Plaza Bali. Take your time to explore the various shops and snag some great deals before your flight.
Terminal 2
Any traveler passing through Terminal 2 will also find a few duty-free shops to explore. While the selection might not be as extensive as Terminal 3, you can still find some great deals on last-minute purchases.
Another advantage of shopping at Terminal 2 is that you can grab some souvenirs or imperatives while waiting for your connecting flight. Just be sure to check the prices and opening hours of the shops before making a purchase.
Accommodation
Keep in mind that Jakarta Airport Soekarno Hatta offers convenient accommodation options for transit passengers or those who want to rest before their next flight.
Digital Airport Hotel (Terminal 3)
To get some rest without leaving the airport, head to Digital Airport Hotel located in Terminal 3. This capsule hotel offers flexible rates categorized into 6 hours, 9 hours, or 1 night, starting from Rp286,000 for 6 hours.
Jakarta Airport Hotel (Terminal 2E)
Jakarta Airport Hotel, a 3-star hotel, is another option for short transits, offering more luxurious rooms. They provide transit rates starting from Rp475,000 per 6 hours, while the rate for staying more than 6 hours starts from Rp770,000.
Digital Airport Hotel and Jakarta Airport Hotel are perfect for travelers who need a quick rest before their next flight. Both hotels offer convenient locations within the airport terminals, ensuring you don’t miss your connection.
Airport Facilities
Once again, Jakarta Airport Soekarno Hatta International proves to be a traveler’s haven with its wide range of facilities designed to make your journey as comfortable and convenient as possible.
Lounges
One of the perks of traveling through Jakarta Airport is the availability of luxurious lounges. Garuda Lounge, Premier Lounge, Sapphire Lounge, and BlueSky are just a few of the options available, offering a tranquil atmosphere, complimentary food and drinks, and access to Priority Pass members.
Money Changers and ATM
Money matters are made easy at Jakarta Airport, with numerous currency exchange counters operated by major Indonesian banks like Mandiri, BNI, and BRI, as well as non-bank money-changers like Valasindo and Indocev. You’ll also find a plethora of ATMs from international banks like HSBC, Maybank, and Commonwealth Bank.
To ensure a hassle-free transaction, you can find the currency exchange counters at the arrival area of Terminal 2 and Terminal 3, while ATMs are scattered throughout the terminals, including a convenient ATM center on the ground floor of Terminal 3.
Shower and Rest Area
One of the most refreshing facilities at Jakarta Airport is the shower room, available near Gate 10 domestic and Gate 11 international at Terminal 3. These well-equipped rooms come with hot water, a sink, and a hairdryer, perfect for a quick rejuvenation before your next flight.
This facility is complemented by the rest area, located on the central departure corridor of Terminal 2 and Boarding Lounge gate 6 of Terminal 3. Both areas offer comfortable seating, allowing you to catch a quick nap or simply relax before your flight.
Luggage Storage and Wrapping
<p/Area-specific luggage storage and wrapping services are available at Jakarta Airport. Aerotek and Securitech stands can be found in each of Terminals 1 and 2 check-in areas, while Baggage storage service by Box and Baggage Solutions is available at Terminal 3 Domestic Arrival.
The luggage wrapping service, Fesa Buana Bagasindo, is situated at the arrival area of terminal 2F, providing an added layer of security for your belongings.
VAT Refund
An important facility for international travelers is the VAT refund counter, located before the Check-In Area of Terminal 3 International and at the Departure Terminal of Terminal 2D. Here, you can claim your VAT refund and get a refund on your purchases.
Rest assured that the process is straightforward, and the staff will guide you through the necessary steps to ensure a smooth refund experience.
Basic Facilities
Rest easy knowing that Jakarta Airport has got you covered with its basic facilities. Smoking rooms are available at several spots, including near terminal 2E and gate 1, gate 8, and Gate 13 of Terminal 3.
It’s also easy to stay connected with free Wi-Fi available throughout the airport building, accessible through the freewifi.cgk network. You’ll also find standing charging stations, family toilets, nursery rooms, and children’s playground areas, making it a family-friendly airport.
Tourist information centers are located at Terminal 2D arrival and Terminal 3, providing valuable insights and assistance to help you navigate your journey.
Getting Connected
Now that you’ve arrived at Jakarta Airport Soekarno Hatta, it’s time to get connected and stay in touch with family and friends back home. Here are some tips to help you stay online and make the most of your trip.
SIM Card Jakarta Airport
To purchase a local SIM card, head to the arrival hall of Terminal 3, where you’ll find four booths, including Telkomsel’s Grapari. Be prepared to show your passport photo and IMEI information. Prices vary from Rp100,000 to Rp250,000, depending on the data package. For example, a Telkomsel tourist SIM card costs around Rp150,000 for 25 GB of data, valid for 30 days.
Jakarta Airport Public Transport To Downtown
Not everyone wants to splurge on a taxi or ride-hailing service to get to downtown Jakarta from Soekarno-Hatta International Airport. Fortunately, there are more affordable and efficient public transport options available.
Soekarno-Hatta Airport Rail Link
Downtown Jakarta is just a train ride away with the Soekarno-Hatta Airport Rail Link. This service is conveniently connected to the SkyTrain, making it easy to transfer between terminals. The hub station is located between Terminal 1 and Terminal 2, and the fare is Rp70,000 (card-only payment).
Damri Bus
Airport buses are another option to get to downtown Jakarta. Damri Bus operates from the airport to various destinations in the city, including Blok M, Gambir, and Rawamangun. The fare is Rp85,000.
Public buses like Damri Bus are a great way to experience the local culture and see the city sights while getting to your destination. The buses operate from 05:00 AM to 07:00 PM, and you can purchase tickets at the airport or online in advance. Keep in mind that the bus journey may take longer due to traffic, so plan your time accordingly.
Summing up
From above, you’ve got a comprehensive guide to navigating Jakarta Airport Soekarno Hatta, the busiest airport in Indonesia. With three terminals, world-class facilities, and plenty of amenities, you’re set for a comfortable journey. Remember to plan your transfer between terminals, grab a bite to eat, and take advantage of duty-free shopping. Whether you’re looking for a quick snooze, a refreshing shower, or a convenient SIM card, Jakarta Airport has got you covered. Now, get ready to take off and make the most of your trip to Indonesia!
See also: Bali Transportation Guidance
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